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CERTLOC Certification Program Feedback

Please invest a few minutes of your time an provide your feedback on the CERTLOC Certification program. CERTLOC formally known as DBYD Certification Ltd., has been in existence for 7 years and in that time, we ask the question of the benefits that it provides to our industry, or is it just another impost that our industry needs to cope with. Result data (without any personal information) will be passed onto CERTLOC CEO, Robert Row and the results will be published in the January Newsletter.

For changes to be made the people in authority need to hear your voice, this is your opportunity to voice your opinions.

Name (Optional)

State where based

Are You currently a Certified Locator

Yes

No
Is Your Business a CLO

Yes

No
Assessment Process
1. In your opinion was the assessment process fair, impartial and transparent?

Yes

No

Rather not say
2. If no, in a few words please explain.

Skill Recognition
1. On a scale of 1 to 5, How important do you feel certification is for recognizing your skills as a utility locator?
With 1 being VERY IMPORTANT and 5 being NOT IMPORTANT AT ALL

1

2

3

4

5
2. Do you believe that having CERTLOC Certification has improved your professional credibility?

Yes

No
Impact on Career Advancement
1. Has CERTLOC certification positively impacted your career advancement opportunities?

Yes

No
If so, in what ways?

2. In your opinion has certification provided you with job security or potential employability?

Yes

No
Practical Knowledge and Skills Enhancement
1. In the 7 years that CERTLOC (DBYD Certification) has CERTLOC certification provided any training or skill development that has enhanced your practical knowledge and skills as a utility locator?

Yes

No
2. Do you feel better equipped to manage on-the-job challenges after completing CERTLOC certification?

Yes

No
Experience with CERTLOC
1. Have you had any interaction with and of the CERTLOC (DBYD Certification Ltd.) team in the past 12 months?

Yes

No
2. If yes, how easy was it to access and use the CERTLOC service?

Very Easy

Easy

Neutral

Difficult

Very Difficult
3. Did you receive timely responses to your CERTLOC requests?

Yes

No
4. Was the response from CERTLOC accurate and comprehensive?

Yes

No

Partially
Perceived Value Compared to Cost
1. Do you believe the cost of CERTLOC certification is justified by the benefits you receive from it?

Yes

No
2. On a scale of 1 to 5, how would you rate the return on investment of CERTLOC certification for your career?
With 1 being NO BENEFIT AT ALL and 5 being HAVING A GREAT BENEFIT

1

2

3

4

5
Recommendations and Future Improvement
1. Would you recommend CERTLOC certification to other utility locators?

Yes

No
Why or why not?

2. What improvements, if any, would you suggest for the CERTLOC certification process?
These questions aim to capture both qualitative and quantitative feedback on the certification's impact on skills, career progression, safety, and industry standards. Thank you for your time.
Comments
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Queensland Head Office
12 Edwards Place
ORMEAU QLD 4208

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1 Burelli Street
WOLLONGONG NSW 2500

student.services@locatingunlimited.com.au
accounts@locatingunlimited.com.au
Jeff Moore 0419 44 66 27
RTO ID: 45518

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